Shipping policy

Shipping Policy

At International Treasures Depot, we carefully package and ship each order with the goal of delivering your treasures safely and efficiently.

Shipping Destinations

We currently ship within:

  • Canada

  • United States

International shipping to other countries may be offered in the future.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the shipping option selected.

For customers in Canada and the United States, we offer standard and express shipping options where available.

Free Shipping

Free standard shipping may be available on qualifying orders. The free shipping threshold will be displayed at checkout when applicable.

Order Processing

Orders are typically processed within 2–4 business days after payment is received. Processing times may vary depending on the item, order volume, or special handling requirements.

Delivery Times

Delivery times depend on the destination, carrier, and shipping method selected. Estimated delivery times will be shown at checkout when available.

Please note that delivery delays may occur due to carrier issues, weather, holidays, customs processing, or other circumstances beyond our control.

Shipping Carriers

We may use trusted carriers such as Canada Post, FedEx, DHL, UPS, or other reliable shipping providers depending on the destination and item being shipped.

Tracking Information

When tracking is available, customers will receive tracking details once the order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. International Treasures Depot is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier and the customer to help resolve the issue.

Contact Us

For shipping questions or concerns, please contact us through our store contact page or by email.